Troubleshooting:
Our design has minimized the occurrence of the air-blocking, chamber-blocking and overload.
However, the improper operation of the homogenizer can still induce the error and damage of the homogenizer.

Air Blocking
Symptom: There is no pressure or there is no sucking from inlet
Prevention: Do not running with empty inlet
Reason: There is air inside the pump
Solution:
1) In the Customer setup, push the button: Degas
2) Running 50mL water with 50% speed
3) Push the Ball in the inlet valve with a pin


Chamber Blocking
Symptom: Overload of the pressure
Prevention: Pre-treat the sample carefully; Reduce the speed
Reason: There is aggregates or particles in the sample; Too much speed
Solution:
1) Reverse flow the outlet valve with 100mL water with low speed
2) Reverse flow the Chamber with water from low to high speed

Overload
Solution:
1) Reduce the speed and close the power, wait 30 sec and restart again
2) Wash with water or your solvent
3) Running with clean and homo-disperse sample

The air blocking has rare damage for the Nanogenizer, however the chamber blocking is harmful to the pump because of overloaded pressure in instant time.
1) Pretreat the sample carefully, and always use clean and homo-disperse sample,
2) Adjust the pressure from low to high.
3) For safety, don not point the inlet or outlet of high pressure devices and equipment’s supplied by the Genizer, including high pressure homogenizer, extruder, interaction chamber and valve, to any personnel and object which may induce the safety issue and property loss.

Tips:
For facilitating the user applications, the two ports in the high pressure cylinder of NanoGenizer is exchangeable for inlet and outlet.

PRESSURE AND CHAMBER SELECTION FOR VARIOUS APPLICATIONS with NANOGENIZER